Resources

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FAQs

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Labels

Learn how to create, apply, and order more labels.

Shipping

Learn about delivery options and times.

Returns

Information on returning or exchanging items.

Product Specs

Details on product size, weight, and features.

Pricing

See an in-depth description product costs.

Reviews

Read customer experiences and opinions.

Contact

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Frequently Asked Questions:

About the Plaques:

Our PlaqueMagic perpetual plaques are created using the process of dye sublimation, a digital printing technology that uses heat transfer to apply your customized background and design to a metal plate. In turn, the plate is attached to the plaque type of your choice (black laminate, cherry laminate or solid walnut).

We offer nearly 200 general and theme-specific backgrounds for every occasion and recognition purpose, that are unlike anything you have ever seen. By adding and personalizing title, text, images and logos, your personalized PlaqueMagic plaque is truly one-of-a-kind!

Over extended periods of time, the plaques will have limited color-fastness when exposed to direct sunlight

At PlaqueMagic, we believe quality is important! Our laminate plaques stand up against what would be considered normal wear and tear for a wall display. The image surface of your PlaqueMagic plaque is scratch, soil, and water resistant. You can clean the metal face of your plaque with a soft, lint-free cloth or paper towel and a variety of cleaning agents such as window cleaner, soap and water or alcohol.

Yes. The resolution is higher (300 DPI) on the actual plaques than on the web page (72 DPI).

Pricing & Affordability:

We have provided the tools needed to build your own PlaqueMagic plaque with the help of our easy-to-use design tool. Click on “Customize it yourself” and let the fun begin! Start by choosing either a black, cherry or solid walnut plaque. You may add an optional header to help your text and images stand out against your chosen background. Once you start adding your text, you can change the font, color, size and placement. If you want to include an embellishment or two, we have an abundance of choices. Simply browse the categories and add the one(s) you like. To personalize your plaque even further, you can add your logo or approved images, so your PlaqueMagic plaque reflects your organization’s brand and people.

If you prefer that PlaqueMagic designs your plaque for you, there is an additional $20.00 charge. It is often worth the money to pay for the professional design skills. Once you have chosen the background and plaque size (number of plates) of your choice, click “Let Us Customize it for you!” and you will be prompted to choose either a black or cherry finish plaque. We’ll have you input your desired text and upload your logo or image if you have one you would like on your plaque. If you have any special instructions for us, you can let us know. We’ll take it from there by designing your PlaqueMagic plaque using the information and instructions provided. Prior to producing your customized plaque, we will send you a proof for approval just to make sure you are happy with the way it is designed.

PlaqueMagic is a modern take on an old classic. Our perpetual (multi-plate) plaques are the perfect way to implement and maintain a successful recognition program right from the comfort of your organization or even your home. PlaqueMagic is cost-effective, convenient, easy to use, and allow for instant recognition!

With nearly 200 vibrant, full color backgrounds, both general and theme-specific, each plaque can be personalized to reflect your brand, company, and people. Logos and graphics can even be added to customize your plaque further. The PlaqueMagic DIY program is really a game-changer when it comes to recognition!

Whether you want to acknowledge the Employee of the Month, applaud the Top Sales Performer, expresses appreciation for your valued volunteers, crown your challenge champions or recognize anyone in between, it can be done instantly with PlaqueMagic!

It’s as simple as Pick! Click! and Stick!

Guarantee:

Since you are customizing your plaque, we are confident that you will be happy with your PlaqueMagic. If the plaque arrives to you faulty or damaged we will provide a replacement at no charge.

Artwork:

The preferred art or logo should be provided as a PNG file, however JPG files are also accepted. JPG files might have a white box around the image whereas PNG files typically will have a transparent background. You may find yourself in a situation where you only have a JPG that shows up with a white background and it takes away from the plaque. Use the buttons below to make the conversion to a transparent PNG:

Yes. Call or email and we will give you instructions and pricing.

Only if you have the permission from the owner of the trademark. For example. You are not permitted to use the Mickey Mouse trademark on our plaques without Disney’s permission.

Yes, but please give credit to the author/writer whenever possible.

Domes & Labels:

White labels are available for sale under resources → buy more labels.

It all depends on the character height. Ideally, 1-4 lines is best.

Each plaque has a label made specifically for that plaque. You can see the label on the picture of each plaque and under resources → buy more labels. Click on the label of your choice and you can hover over the label to enlarge it for better viewing.

Additional labels and domes are available for sale. Click on your plaque background, scroll to the bottom of the page and click “order more labels”. They are also available under Resources → Buy More Labels

No. The domes are made of non-yellowing polyurethane.

Shipping Policy

  • Orders over $200 will receive free shipping providing the ship-to address is the same.
  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays in the United States.
  • Production time takes 2 business days.
  • Shipping Method: UPS Ground. Overnight and 2nd day service is available.
  • Priority shipments are not available for certain locations in Alaska, Hawaii and Canada.
  • Orders with overnight or 2nd Day Service will require a signature upon delivery unless otherwise designated by the recipient. If a signature waiver is in place, PlaqueMagic cannot accept responsibility for lost or stolen packages.
  • Shipments require a physical address if sent through UPS. Addresses with a P.O. Box will be sent U.S. Postal Service.
  • We’re sorry, we are currently unable to accept orders to be billed or shipped to destinations outside the United States. We apologize for any inconvenience.

Return Policy

Interpretation & Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Award & Sign Connection, 6800 S. Dallas Way, Greenwood Village, CO 80112.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to PlaqueMagic, accessible from www.plaquemagic.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

You Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so. The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods customized to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. Only regular priced, non-customized Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address: 6800 S. Dallas Way Greenwood Village, CO 80112 We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You. If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Product Specifications

PerpetualDIY:

# of PlatesSizeWeightShipping SizeShipping Weight (approx)
1 Plate8" x 6"1 lb14" x 10" x 2"2 lb
12 Plates10″ x 13″2 1/2 lb16" x 12" x 3"4 lb
12 Plates (Program)(1) 10″ x 13″ / (12) 8″ x 6″14 1/2 lb18" x 14" x 4"15 lb
18 Plates12″ x 15″3 lb18" x 14" x 4"5 lb
24 Plates12″ x 15″3 lb18" x 14" x 4"5 lb
32 Plates16″ x 20″5 lb22" x 18" x 6"8 lb
40 Plates16″ x 20″5 lb22" x 18" x 6"8 lb

Pricing

PerpetualDIY:

# of PlatesSizePrice
1 Plate8" x 6"$34.97
12 Plates10" x 13"$99.97
12 Plates (Program)(1) 10" x 13" / (12) 8" x 6"$329.97
18 Plates12" x 15"$119.97
24 Plates12" x 15"$139.97
32 Plates16" x 20"$159.97
40 Plates16" x 20"$179.97

Reviews

5/5

Chris Natzke

Award Plaques Google icons
The graphics are vivid and vibrant, it allows you to immediately recognize your people, and it saves lots of time and money by bypassing constant engraving costs.
5/5

Alan Licano

Award Plaques Google icons
Great way to customize your own plaque with your design!
5/5

Edward Lee

Award Plaques Google icons
It was so easy and user friendly to build a plaque and we could even include our logo as part of it! Everyone in our group LOVED the way it looked
5/5

Vickie Thomas

Award Plaques Google icons
PlaqueMagic is an amazing and unique product. I love the awesome variety of colorful and artistic plaques.
5/5

Rhonda Kelly

Award Plaques Google icons
I bought a perpetual plaque in honour of my daughter for her school, it is just as beautiful as the picture. The format for adding names to it is super easy and the whole process of ordering and shipping was excellent.
5/5

Jimmy R

Award Plaques Google icons
The number of plaques to choose from and fast turn around make this the quickest and easiest way to get awards needed.

Contact Us

Let us know how we can help!