Frequently Asked Questions
About The Plaques
How are the plaques made?
It’s Magic! Our digital graphics are reproduced with photo-lab quality dye sublimation inks that are printed and pressed on a metal plate. The metal plate is then adhered to a wooden plaque.
How do the plaques react to sunlight?
Over extended periods of time, the plaques will have limited color-fastness when exposed to direct sunlight
How durable is the plaque?
The image surface is scratch, soil, and water resistant.
Is there a difference in the quality of the web page graphic compared to the actual plaque?
Yes. The resolution is higher (300 DPI) on the actual plaques than on the web page (72 DPI).
Domes And Labels
How many lines of copy can I put on a label?
It all depends on the character height. Ideally, 1-4 lines is best.
What color are the labels on my plaque?
Each plaque has a label made specifically for that plaque. You can see the label on the picture of each plaque and under resources → buy more labels. Click on the label of your choice and you can hover over the label to enlarge it for better viewing.
Can I order white labels?
White labels are available for sale under resources → buy more labels.
Will the domes yellow over time?
No. The domes are made of non-yellowing polyurethane.
What if I need more labels or domes?
Additional labels and domes are available for sale. Click on your plaque background, scroll to the bottom of the page and click “order more labels”. They are also available under Resources → Buy More Labels
Acceptable art files
The preferred art or logo should be provided as a PNG file, however JPG files are also accepted. JPG files might have a white box around the image whereas PNG files typically will have a transparent background.
You may find yourself in a situation where you only have a JPG that shows up with a white background and it takes away from the plaque. Use the buttons below to make the conversion to a transparent PNG:
Can I provide the art for my own entire background?
Yes. Call or email and we will give you instructions and pricing.
Can I use other’s logos and/or trademarked designs?
Only if you have the permission from the owner of the trademark.
For example. You are not permitted to use the Mickey Mouse trademark on our plaques without Disney’s permission.
May I use other’s quotations on my plaque?
Yes, but please give credit to the author/writer whenever possible.
Will I have an opportunity to proof the plaque before it is made?
Your plaque will be made just as you have designed it in the design tool. There may be occasion when we question a spelling or layout and in that case we will get in touch with you.
What if I am not pleased with my plaque?
We’re hoping that through the proofing process that you will find any changes that you would like to make before we send the plaque to you. If, for any reason you are not pleased with your order you can return the plaques for a full 100% return of your money.